Terms and Conditions

1. Animals
Please let us know before booking if you're about to bring your pet.

2. Rules of the house

We ask you to act according to the general habits and customs in tenements. Disturbing noise is to be avoided. This holds true for the yard and the stairway as well. We have a non-smoking policy for all our apartments. You may use the balcony if available. In case of disregard the lessor holds the right to withdraw the availability of the apartment without any rebate.

Close all windows and the balcony door when leaving - as well as the main entrance after 8 p.m. We ask you kindly to shut the light and eventually turn down the heating when you're about to leave the apartment.
3. Final cleaning/ Key pawn

A € 28,- final cleaning fee is obligatory. We also have to ask you for a key pawn of € 25,- .
4. Guest admittancy agreement

A binding agreement is achieved the moment an apartment is ordered and confirmed. The entry of your booking in form of e-mail, fax or letter is treated as confirmed reservation! Our confirmation can be made via telephone, fax or e-mail.

Cancellation is accepted in written form only.
In case of cancellation the guest has to pay the following fees for the booked and confirmed period of time according to our binding agreement:
* if cancelled up to 2 months before: € 100,-
* if cancelled up to 14 days before: 50 % of the agreed upon rent
* if cancelled later:100% of the agreed upon rent
* in case of early departure there is no rebate as well
* generally and also for renting periods of more than 2 months we insist on the payment for the full confirmed period.

You should let us know the approximate time of your arrival 24 before - as well as the exact time about one hour before. Handing over of the keys takes place at the apartment and is combined with a short introduction of the equipment. The apartment is at your disposal the day of arrival from 2 p.m. on and is to be cleared upon leaving by 11 a.m.

Full payment for the number of reserved persons and the confirmed duration is to be made in cash on the day of your arrival. Possible further overnight guests have to be announced and payed for 24 hours before their arrival.

In case of not providing the apartment the lessor is obliged to refund already made payments. In case of written request the lessor is obliged to pay additional compensation according to the following agreement:
* if cancelled up to 2 months before: € 50,-
* if cancelled up to 14 days before: € 10,- per booked night, maximum € 150,-
* if cancelled later: € 10,- per booked night, maximum € 200,-

The guest renounces explicitly to any further claims from the contract.

During the time of usage the guest is liable for any self inducted damage to the apartment to full extent. The lessor cannot be held responsible for the liability of short-term and temporary fault of equipment pieces, public supplies, elevator etc., any rebate is excluded. The same holds true for acts of god.

In case of loss of the apartment keys the guest is made liable with a fee of 150,- because the locking cylinder has to be replaced completely.

Possible changements of the apartment equipment are reserved to the lessor.

The lessor has the right to enter the apartment for example in case of necessary repairs. He is as well not to be held responsible for any possible loss of articles of value.
All usage of the apartment, the stairs, the elevator and the equipment etc. are at your own risk.

Should some of the above passages be either incorrect or ineffective in formulation, the parties should - in case of an argument - aim for an interpretation according to the meaning.

Exclusive area of jurisdiction is Berlin.

We wish a pleasant stay.

Ariane Schmitz
Dircksenstr. 45
10178 Berlin
E-Mail:info@berlin-guestroom.com
Tel: +49 (0)30 - 893 13 95
Tel: +49 (0)30 - 24 04 77 170
Fax: +49 (0)30 - 24 04 77 179

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